Privacy Policy

Effective Date: 4/29/2025

Welcome to Online Pet Portraits ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or use our services.

By accessing our website or purchasing our products, you agree to the terms outlined in this Privacy Policy.

1. Personal Information We Collect

When you interact with Online Pet Portraits, we may collect the following types of information:

  • Your name

  • Email address

  • Shipping or billing address (if necessary for processing)

  • Payment information (processed securely through third-party services)

  • Pet photos or images submitted for custom artwork

  • Any additional information you voluntarily provide (e.g., order notes)

We also automatically collect certain technical information when you visit our website ("Device Information"), including:

  • Your web browser type

  • IP address

  • Time zone

  • Cookie data

  • Pages viewed, referral sites, and how you interact with the site

This information is used solely for analytical and security purposes and is not aggregated in a way that could identify individual users.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your order

  • Create your custom digital pet portrait

  • Communicate with you regarding your purchase

  • Provide customer support and respond to inquiries

  • Improve our products, services, and website functionality

  • Showcase completed artwork on our website or marketing materials (unless you request otherwise)

  • Send occasional marketing communications

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only when necessary:

  • With trusted third-party service providers (e.g., payment processors) who help operate our business.

  • To comply with legal obligations, protect rights and safety, or respond to lawful requests from government authorities.

4. Data Security

We take reasonable technical and organizational precautions to protect your personal information from unauthorized access, loss, misuse, or alteration.
However, no internet transmission or electronic storage method can be guaranteed 100% secure.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to improve your experience, understand site usage, and offer personalized content.

You can control cookie settings in your web browser. Restricting cookies may impact the functionality of some parts of our website.

6. Marketing and Communications

If you opt-in to receive marketing communications (such as newsletters or promotions), you may unsubscribe at any time using the link provided in our emails.

We respect your preferences and will never spam you.

7. Children’s Privacy

Our services are not directed at children under the age of 13.
We do not knowingly collect personal information from children. If we learn that a child under 13 has provided us with personal data, we will take steps to delete such information.

8. Your Rights

If you are a resident of the European Economic Area (EEA) or other regions with similar data protection laws, you have the right to:

  • Access the personal information we hold about you

  • Request correction, update, or deletion of your information

  • Object to our processing or restrict certain uses of your data

  • Request data portability

  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at [Insert Your Business Email].

Please note that your information may be transferred outside of Europe, including to the United States and Canada, for processing.

9. Links to Other Websites

Our website may contain links to third-party sites.
We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of every site you visit.

10. Legal Disclosure

We may disclose your information if required to do so by law, or in good faith belief that such action is necessary to:

  • Comply with legal obligations

  • Protect and defend our rights or property

  • Prevent fraud or security threats

  • Protect the safety of users or the public

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
Any changes will be posted on this page with an updated "Effective Date."
Your continued use of our services after changes means you accept the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us:
📧 Email: onlinepetportrait@gmail.com
🌐 Website: https://onlinepetportrait.com/